Services
Five ways in. One person accountable.
Software, data, automation, growth, and engineering capacity are one team here, not five departments passing a ticket between them. Come in whichever door matches the problem: the same founder reads it, and often the honest answer is a different door than the one you knocked on.
The five practices
Pick the door that matches the problem.
Build
We build the software.
An operating system for the business: orders, stock, dispatch and invoicing as one system rather than four. A CRM or portal shaped around how this company actually sells, not around a template.
Automate
We make the repeat work run by itself.
A voice or chat agent that answers, qualifies, books, and writes the outcome back into the business system. Document intake that reads, classifies and files what arrives, at volume.
Data
We get you the data, clean, on a schedule.
Competitor pricing collected continuously, on a high-volume system that stays reachable against sources built to block it. Product data collected, normalized, and synced to your store on a schedule.
Growth
We build the system that finds you customers.
Local search demand turned into a working ordering path. Tracking that shows which channel a customer actually came from.
Talent
We put engineers on your team.
An agency's overflow sprint delivered white-label, on their stack. Senior hands added to a product team for a defined push.
Ecommerce and operations work (catalog pipelines, order flows, client portals) cuts across these five rather than forming a sixth department. Send the problem; we route it.
Entry points
19 pieces of work, priced before they start.
Each is a defined piece of work with a price built the same way: the hours, the tools, and a share of company cost, agreed before anything starts. These six are where most engagements begin.
Operational Platform Build
The workflow a department runs on, built as real software with the roles, records and history it needs.
$2K–$6K · Fixed price
Two-Week Prototype
A working version in two weeks, not a specification document. Real data, clickable, and the repository is yours.
$2.5K–$5K · Fixed price
Hire-Deflection Automation Sprint
Automate the repeatable part of an open ops, admin, marketing, or support role before filling the whole seat.
$1.5K–$3.5K · Fixed price · optional care plan afterwards
Scraper and Data-Feed Rescue
Take over the pipeline that keeps breaking and keep clean data moving: blocks, captchas, layout changes, retries, alerts.
$1.5K–$3K · Fixed price · optional monthly run
Website and Growth System
Build the site, tracking, local search, catalog, or follow-up system around demand you can measure.
Scoped case by case · Agreed before work starts
Deliverability Diagnostic
After the free bounce read: authentication and infrastructure checked, the list cleansed, a suppression file built, and a fix list in priority order.
$300–$700 · Fixed price
Overflow Dev Bench
Senior hands on your overflow, white-label, weekly invoicing, cancel anytime. Your client never sees us.
$25–$40 · Per hour · weekly invoicing
And 12 more, by practice.
- Site Build and RescueA production site with structured content, or the rescue of one that nobody can update without a developer. We run our own store, so this is not theory.$1.5K–$5K
- The Monday ReportThe weekly report builds itself, out of the systems the numbers already live in, and lands before anyone asks for it.$1K–$2.5K
- System-to-System SyncData entered once. Your CRM and accounting stop needing a person to copy between them, and it keeps running after we are gone.$1.5K–$3K
- Intake and Inbox AgentEvery inbound form, email and quote request answered and routed the same hour, with anything it cannot judge escalated to a person visibly.$1.5K–$3K
- Competitor and Market MonitorKnow what competitors changed before your team notices: prices, availability, catalog, or copy, collected on a schedule.$1.5K–$3K
- Reporting LayerOne dashboard your team actually opens, built off the data you already have rather than off a new system.$2K–$5K
- Data Cleanup and EnrichmentThe list, catalog or contact file deduped, corrected and filled in. Once, properly, with the rules written down.$1K–$3K
- Outbound Engine BuildWe build the outbound system and you own it: lists, mailboxes and domains, sequences, tracking. No platform of ours in the middle.$2K–$4K
- Lifecycle Email BuildThe follow-up emails that should already be sending, sending. Written, built, and handed over in your account.$1.5K–$3K
- Try-a-Dev WeekOne week, one task, see the work before you decide anything. The cheapest way to find out whether this works for you.Case by case
- Dedicated EngineerA named engineer on your team, your standups, your tools, month to month. More only when the work earns it, and no placement fee.$2.4K–$4.8K
- Fractional Ops or Data EngineerThe engineer you cannot justify full time, a few days a month, on the systems that keep needing one.$1.5K–$3K
Where a price range is printed, the hours and tools involved decide where inside it a piece of work lands. See how a price is built
Before any of that
10 free first steps, none of them a call.
Send the bottleneck. If it is a fit, we’ll send back a one-page first move before any sales call.
Build Map
What to build or replace first, what to leave alone, and in what order.
Automation Map
Every task in a role sorted into three columns: software can do this, a person has to, not worth touching either way.
Data Map
Where the data would come from, how often, what breaks first, and what running it costs a month.
Diagnosis of one broken source
Pick the feed that keeps breaking. We tell you why it breaks and what it would take to stop.
One-week competitor sample
Name three competitors. We collect them for a week and send you what changed.
Thousand-row cleanup sample
Send a thousand rows of the messy file. Get them back deduped, corrected, and filled in.
Pipeline Map
Where demand is leaking, and which leak is worth fixing first.
Bounce read
Send a thirty-day bounce-log export. Get back which of the three causes it is, with the evidence.
Capacity Note
Who would sit in the seat, how the first week runs, and how to end it if the fit is wrong.
A walkthrough of work like yours
Most of the work was delivered under confidentiality. Tell us what you want to see and we show it directly.
How we work
Diagnose, Build, Run, Scale.
The same four steps, every project. Scale is last on purpose: most projects stop at Build, and a fair number stop at Diagnose, which is a result, not a failure.
Step 1: Diagnose
Diagnose the bottleneck.
Step 2: Build
Build the smallest useful system.
Step 3: Run
Run it where continuity matters.
Step 4: Scale
Scale only after it works.
Inside Diagnose.
When the first step is a discovery engagement rather than a one-page first move, it runs the same sequence every time.
Identify the problem or opportunity
What is actually costing time or blocking revenue, in the operator's own words.
Frame the idea
One sentence on what would exist afterwards, and what it would be judged on.
Understand customers and users
Who touches the workflow today, and what they would stop doing.
Explore the solution
The two or three shapes the fix could take, including the one that is not software.
Define and plan the MVP
The smallest useful system, with what is deliberately out of scope written down.
Produce the prototype, MVP scope, and development plan
Something to click, a scope to price, and a plan a team can execute.
Elsewhere on the site
Related
- The workThe workCase pages, the systems that could not be named, and every figure with its source.
- The workThe evidence registerEvery record behind the work page, what kind of evidence each is, and what is withheld.
- How it runsHow a price is builtHours, tools and a share of company cost, agreed before work starts. The arithmetic is public.
Where to next